Dear Paul and Coen,
Thank you very much for your replies. Bill Gates's shoulders are broad...
Below I document what happened when attempting installation on a new 64-bit Windows 7 machines as described above and then the analagous slightly different situation when installing on a 32-bit Windows 7 machine. Everything works fine on the old 32-bit XP machines, so it can be assumed that the fiber and ADC box are fine. All of us who have been working on it are completely stumped out here. Please I would really appreciate if you would review the following and offer suggestions as to what might help.
Best regards,
Tom.
***64-bit***
After installation on the new 64-bit machine, MSWinUsb2driver appears in the device manager when the USB receiver is connected to any USB port. I do not know if they are USB 3 ports but, I see 8 USB ports from outside the computer, with a + on the USB symbol; the plastic part of the USB port being black. In device manager, there are 2 Generic USB hubs, 2 Intel(R) ICH10 Family USB Enhanced controllers, 6 USB Intel(R) ICH10 Universal Host Controllers, 1 USB Composite device, 2 USB Mass storage devices, 8 USB Root Hubs.
What happens is a delay, 2 flashes of the USB link data LED and then error 5000.
The synctest leads to:
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\tcampbell>cd C:\Users\tcampbell\Desktop\Windows 64bit\Windows 64bit\Dev
elopers kit\C-code
C:\Users\tcampbell\Desktop\Windows 64bit\Windows 64bit\Developers kit\C-code>Lab
'Lab' is not recognized as an internal or external command,
operable program or batch file.
C:\Users\tcampbell\Desktop\Windows 64bit\Windows 64bit\Developers kit\C-code>Lab
view_DLL_SyncTest
****************************************
Parameters can be, in any order:
Time to run, in seconds:
default is 600 seconds (10 minutes)
0=unlimited
Ring buffer size, in 512 byte units,
must have a 'b' or 'B' prefix:
default is B65536 for 32 MBytes
Ring buffer extra bytes beyond the 512 multiple,
must have a '+' prefix and be a multiple of 4:
default is +0 for no extra bytes
Hit any key to quit
****************************************
sizeof long = 4
ring buffer size = 33554432
IN PipeType (3) not bulk (2)!
*** bsif_usb_write: acquisition thread not running after 1 second
usb_write for enable handshake trouble 997
Overlapped I/O operation is in progress.
C:\Users\tcampbell\Desktop\Windows 64bit\Windows 64bit\Developers kit\C-code>
We also used what we were sure to be a USB 2 and still failed.
______________________________________________________
***32-bit****
On a new 32-bit Windows 7 machine, I installed:
1) actiview
http://www.biosemi.com/download/LatestA ... 05-All.zip
2) labview
http://ftp.ni.com/support/softlib/labvi ... Engine.exe
3) 32-bit driver
http://www.biosemi.com/download/USB%20d ... 032bit.zip
After installation, MSWinUsb2driver appears in the device manager when the USB receiver is connected to any USB port. I see 8 USB ports from outside the computer, with a + on the USB symbol; the plastic part of the USB port being black. In device manager, there are 2 Intel(R) ICH10 Family USB Enhanced controllers, 6 USB Intel(R) ICH10 Universal Host Controllers, 1 USB Composite deivce, 1 USB Mass storage device, 8 USB Root Hubs.
The behaviour is near identical to the situation with the 64-bit machine.
What happens is a delay, 0 (no) flashes of the USB link data LED and then error 5000.
The synctest leads to this:
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\tcampbell>cd C:\Users\tcampbell\Desktop\Windows 32bit\Windows 32bit\Dev
elopers kit\C-code
C:\Users\tcampbell\Desktop\Windows 32bit\Windows 32bit\Developers kit\C-code>Lab
view_DLL_SyncTest
****************************************
Parameters can be, in any order:
Time to run, in seconds:
default is 600 seconds (10 minutes)
0=unlimited
Ring buffer size, in 512 byte units,
must have a 'b' or 'B' prefix:
default is B65536 for 32 MBytes
Ring buffer extra bytes beyond the 512 multiple,
must have a '+' prefix and be a multiple of 4:
default is +0 for no extra bytes
Hit any key to quit
****************************************
sizeof long = 4
ring buffer size = 33554432
IN PipeType (3) not bulk (2)!
*** bsif_usb_write: acquisition thread not running after 1 second
usb_write for enable handshake trouble 997
Overlapped I/O operation is in progress.
C:\Users\tcampbell\Desktop\Windows 32bit\Windows 32bit\Developers kit\C-code>