Problem with the USB interface
Posted: Mon Dec 13, 2021 2:07 pm
I have a quite old Biosemi system with a USB receiver with a firmware older than 4.0.
I use a Windows 10 acquisition system, so I followed the instructions on your website https://www.biosemi.com/faq/install_USB.htm and manage to record data this summer.
Today, after a pause of 3 months, I wanted to record data again and I could not.
On the USB receiver the diode of the optic link was on, but not the one of the USB link. And the acquisition software gave the following error message:
ADC-box power is off
or
Optical fiber is disconnected
One more thing when I connect the USB cable to the computer I can hear the sound mentioned on the webpage.
Could you please let me know how to fix this problem?
Best regards
Aurélie
I use a Windows 10 acquisition system, so I followed the instructions on your website https://www.biosemi.com/faq/install_USB.htm and manage to record data this summer.
Today, after a pause of 3 months, I wanted to record data again and I could not.
On the USB receiver the diode of the optic link was on, but not the one of the USB link. And the acquisition software gave the following error message:
ADC-box power is off
or
Optical fiber is disconnected
One more thing when I connect the USB cable to the computer I can hear the sound mentioned on the webpage.
Could you please let me know how to fix this problem?
Best regards
Aurélie