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Is this the problem of battery?

Posted: Thu May 06, 2021 5:55 am
by biozhd
I found an old BioSemi system in the laboratory, and tried to use it.

At first, I updated the firmware to 4.0. After firmware updated, I can see "RECEIVER02" in Win10 system.

But when I connected all the wires and tried to use ActiView read data, it showed an error:
"Error 5000 occurred at No Incoming Data
ADC-box power is off
or
Optical fiber is disconnected"

I'm sure the optical fiber is connected.

When I turned on the battery, only the battery "on/off" button was green, all the other lights were off.

What should I check in the next step?? Thanks.

Re: Is this the problem of battery?

Posted: Thu May 06, 2021 11:59 am
by Coen
Does the second battery work ?

Check the fuse of the battery. If OK, then replace the internal cells.

Best regards, Coen (BioSemi)

Re: Is this the problem of battery?

Posted: Fri May 07, 2021 1:54 am
by biozhd
When the second battery connected, the "shutdown" button was red, and the system did not work.

The fuse was OK in both batteries.

What should I check in the next step? Thanks.

Re: Is this the problem of battery?

Posted: Fri May 07, 2021 11:54 am
by Coen
You probably left the batteries too long (several months) is a discharged state. Always charge the batteries before storing and recharge them every few months.

The cells can sometimes be recovered with a few charge/discharge cycles. If not, then contact your local BioSemi representative for replacement of the battery cells.

Best regards, Coen (BioSemi)