ActiView10 not working with USB2 receiver with Firmware4.0
Posted: Mon Nov 11, 2024 10:11 am
Hi all,
Our team just have Biosemi Active2 upgraded to Active2.5.
However, ActiView10 software got the error 8004 of 'USB-receiver not compatible with this ActiView version'.
We tried with the ActiView9.02 and it works, so the problem should be the incompatibility between USB2 receiver and ActiView10.
We are trying to use Active3 and Active2.5 for our hyperscanning study and hyperscanning use the ActiView10.
I attached the error we encountered with ActiView10 below.
Could any one have solution for this?
Our team just have Biosemi Active2 upgraded to Active2.5.
However, ActiView10 software got the error 8004 of 'USB-receiver not compatible with this ActiView version'.
We tried with the ActiView9.02 and it works, so the problem should be the incompatibility between USB2 receiver and ActiView10.
We are trying to use Active3 and Active2.5 for our hyperscanning study and hyperscanning use the ActiView10.
I attached the error we encountered with ActiView10 below.
Could any one have solution for this?