ADC box and/or Battery Issues
Posted: Sat Aug 03, 2013 12:56 am
Hello, we were hoping someone had some info on the following issues we have been having.
Our ADC box will not stay on, despite being connected to the battery. When we initially hit the power button, the battery light turns on to indicate battery power but the power and CM range lights on the ADC box flicker for a second and then remain off. When we jiggle the connector between the battery and the ADC box, the lights will flicker but will not stay on. Something similar happens for the Optic light button- it will flicker when you jiggle the connector but will not stay on.
Another issue we notice is that both of our batteries seem to have lost charge very quickly. We took the battery off the charger (the light was green indicating it was ready and fully charged) and when we re-connected it to the charger about 1 hour later, the light was orange and has remained that way. These batteries are only a few months old, have never been fully drained, and are always kept on the charger.
Does anyone have any suggestions on fixing this issue? We have a bunch of participants scheduled this week and re-scheduling would really disrupt our study. Thanks!
Our ADC box will not stay on, despite being connected to the battery. When we initially hit the power button, the battery light turns on to indicate battery power but the power and CM range lights on the ADC box flicker for a second and then remain off. When we jiggle the connector between the battery and the ADC box, the lights will flicker but will not stay on. Something similar happens for the Optic light button- it will flicker when you jiggle the connector but will not stay on.
Another issue we notice is that both of our batteries seem to have lost charge very quickly. We took the battery off the charger (the light was green indicating it was ready and fully charged) and when we re-connected it to the charger about 1 hour later, the light was orange and has remained that way. These batteries are only a few months old, have never been fully drained, and are always kept on the charger.
Does anyone have any suggestions on fixing this issue? We have a bunch of participants scheduled this week and re-scheduling would really disrupt our study. Thanks!