Cannot install usb driver

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ajohns
Posts: 6
Joined: Mon Sep 24, 2012 8:40 pm

Cannot install usb driver

Post by ajohns »

We are trying to use a new computer for data acquisition -- we are on the first step, installing the device driver. When I try following the install instructions for Win XP 32 bit (plug in usb device, delete auto-installed driver, manually install the driver), I get this error after having windows browse the directory where I've downloaded the .INF file:

>Windows found driver software for your device but encountered an error while attempting to install it:
>ms win usb2 driver for biosemi active two
>The system cannot find the file specified.

This happens with fiber optic cable connected or disconnected.

Any advice? Thanks!

ajohns
Posts: 6
Joined: Mon Sep 24, 2012 8:40 pm

Re: Cannot install usb driver

Post by ajohns »

Turns out that our operating system runs the 64-bit, so I installed that version of the driver, no problem!

Thanks,
Alexis

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